1. Products and Descriptions
We strive to provide accurate images and descriptions of all our products. However:
- Colors, sizes, and appearances may vary slightly due to screen settings and lighting.
- Product availability may change without notice. We reserve the right to limit quantities or discontinue products at any time.
2. Orders and Payments
Order Process
- You can place an order by adding products to your cart and providing accurate delivery details.
- Once your order is placed, you will receive a confirmation email or SMS with your order details.
Payment Method
- We only accept Cash on Delivery (COD).
- Full payment must be made to the delivery personnel at the time of delivery.
Order Cancellation
- You can cancel your order within 12 hours of placing it by contacting us at 📧 [email protected].
- Once shipped, cancellations are not accepted.
3. Shipping and Delivery
- We offer worldwide shipping.
- Delivery times vary depending on your location. Estimated delivery is 7 to 21 business days.
- Any delivery dates provided are estimates, and we are not responsible for delays caused by third-party delivery services or customs.
Delivery Conditions
- Orders will be delivered to the address you provide at checkout.
- Please ensure someone is available to receive and pay for the order at the delivery address.
- If you refuse delivery or are unavailable, the order may be canceled.
4. Returns and Exchanges
We want you to be happy with your purchase! However, due to the nature of our Cash on Delivery model, we follow a strict return and exchange policy:
Eligible Returns
- Products must be unused, in their original packaging, and returned within 7 days of delivery.
- Returns are only accepted for defective, damaged, or incorrect items.
Return Process
- Contact us at 📧 [email protected] within 48 hours of receiving the item with your order details and photos of the product.
- Our team will review your request and guide you through the return process.
5. User Responsibilities
When using our website, you agree:
- Not to misuse or harm our site in any way.
- Not to submit false information when placing an order.
- Not to engage in fraudulent or illegal activity through our platform.
6. Intellectual Property
All content on this website, including logos, text, graphics, and images, are the property of Deancity Travel. Unauthorized use, reproduction, or distribution is prohibited.
7. Privacy Policy
Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.
8. Limitation of Liability
- We are not responsible for any indirect, incidental, or consequential damages arising from your use of our website or products.
- We do not guarantee that the website will be free from viruses or other harmful components.
9. Changes to Terms
We may update these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with the updated effective date. Continued use of our site indicates your acceptance of the revised Terms.
10. Contact Information
For any questions regarding these Terms and Conditions, please contact us:
📧 [email protected]