Welcome to Deancity Travel. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and make purchases on our website (www.deancitytravel.com). By using our site, you agree to the practices described in this policy.

1. Who We Are

Deancity Travel is an eCommerce business that sells camping gear, fishing gear, hiking gear, luggage, and travel tech worldwide. We operate exclusively on a Cash on Delivery payment method.

If you have any questions or concerns about this policy, please contact us at:
📧 [email protected]

2. Information We Collect

When you visit or make a purchase through our website, we may collect the following personal information:

  • Name
  • Delivery Address
  • Contact Number
  • Email Address
  • Any other details you provide voluntarily (e.g., inquiries or feedback)
  • Note: We do not collect or store any payment information, as we only offer Cash on Delivery (COD).

3. How We Use Your Information

We collect your personal information for the following purposes:

  • To process and deliver your orders
  • To communicate with you about your purchases, deliveries, and customer service requests
  • To provide you with order updates and delivery confirmations
  • To improve our services, website, and customer experience
  • To send you promotional offers (only if you opt-in)

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Delivery partners to fulfill your orders
  • Service providers assisting with website maintenance, communication, or logistics (only for business operations)

All third parties we work with are obligated to keep your information secure and confidential.

5. Data Security

We take your privacy seriously and implement appropriate technical and organizational measures to protect your personal data. While no website can guarantee 100% security, we are committed to protecting your information from unauthorized access or misuse.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Understand how visitors use our site
  • Improve website functionality and performance
  • Personalize content and offers

You can manage cookie preferences through your browser settings.

7. Opt-Out Instructions

You have the right to opt out of receiving marketing communications from us at any time.

  • To opt out of marketing emails, click the “unsubscribe” link at the bottom of any promotional email you receive from us.
  • Alternatively, you can send a request to opt out by emailing us directly at [email protected] with the subject line: Opt-Out Request.

Please note: You will still receive transactional emails related to your orders and deliveries even after opting out of marketing messages.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • The right to access your personal data
  • The right to correct inaccuracies
  • The right to request deletion of your data (subject to applicable laws)
  • The right to object to or restrict data processing

To exercise these rights, please contact us at [email protected].

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be available on this page, with the effective date noted at the top.

10. Contact Us

For any questions about this Privacy Policy or to make a privacy-related request, please contact us:
📧 [email protected]